Dewpoint Professional Services & Support
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Your trusted advisor.
Making technology work - it's much more than the hardware and software. Dewpoint can be an integral part of helping your critical enterprise initiatives to succeed to their fullest potential - on time and on budget. Our experienced staff is here to lend professional support in a variety of ways.
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- Project management
- Program management office (PMO) creation & management
- Project portfolio management
- Staff augmentation
- Business analysis, assessment & consulting
- Storage assessment
- Solution architecture
- Technical assessment & consulting
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Application & Software Solutions
- Prepackaged application architecture, design & implementation
- Integration and deployment of commercial off the shelf software (COTS)
- Business intelligence
- Predictive analytics
- Enterprise & ad hoc reporting
- Application migration
Data Solutions
- High availability solutions - clustering & grid computing
- Database management & tuning solutions –
MySQL Enterprise Monitor & Oracle Enterprise Manager
- Workbench, backup, recovery & replication solutions
- Data integration & migration
- Database clustering
- Database design & tuning
- Database security
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- NEW - Automated help desk
- MyDewpoint Support Portal available 24/7, 365 days a year.
- On-site physical review of your supported systems
- Negotiation on your behalf to maximize discounts over your entire base of service and maintenance contracts
- Manage all related contract & vendor data
- Round the clock call center support by certified technicians
- Escalation assistance
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Get To The Point
Contact Dewpoint today for more information about how Dewpoint can support and implement your IT challenges while increasing efficiency and decreasing costs. There is no charge for the initial consultation services.
Cost Effective Packaged Services
Although most of Dewpoint's services are customized to meet specific customer requirements, following are several common solutions we provide. These outlines can help assist with initial planning, and can be modified to meet your project needs.
Check back for more solutions coming soon!
