Eric Freiman
Service Delivery Manager

Eric Freiman brings over 30 years of IT experience to his role as Service Delivery Manager for Dewpoint clients. In his role as Service Delivery Manager, Eric is responsible for improving service delivery processes, overseeing employees involved in the delivery process, managing and responding to client concerns and ensuring that Dewpoint provides outstanding customer service.

Eric holds both Project Management Professional (PMP) and SAFe 4 Scrum Master (SSM) certifications. He started his career in application development, moved into project/program management, and eventually moved into IT leadership roles and service management responsibilities for a host of global clients. Eric is a graduate of the University of Connecticut.

LANSING
Knapp's Centre, Suite 200
300 S. Washington Square
Lansing, Michigan 48933
Phone: (888) DEWPOINT
Local: (517) 316-2860

GRAND RAPIDS
333 Bridge Street NW
Suite 505
Grand Rapids, Michigan 49504

SOUTHEAST MICHGAN
805 Oakwood Drive, Suite 108
Rochester, Michigan 48307
Phone: (248) 413-6108

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