As the Senior Vice President of Service Delivery, Jerry applies his knowledge and expertise to guide projects and operations to deliver with service excellence and continuous improvement. He has extensive experience as a global operations leader bringing various teams together to understand client business needs and meeting those needs through technology, people and process best practices. Jerry’s areas of expertise include: operations and projects across Infrastructure, Applications, Security, DevOps, Consulting and transition/transformation. Jerry holds a Bachelor of Science in Industrial Engineering (Chemical Engineering Concentration) from the University of Nebraska, Thunderbird Global Management Certificate, and the ITIL Foundations Certificate.