When and how Dewpoint engages with a client varies. Sometimes the need is for an independent, expert diagnosis of IT or particular IT domain such as cyber security vulnerability. To meet these needs, Dewpoint offers a spectrum of tailored, rapid assessment services under our Assess IT area. Periodic assessments can also provide insight into your current organization and assist in planning for the future to meet both short and long-term IT goals.
Dewpoint employs a proven assessment methodology based on IT industry practices including Project Management Institute’s (PMI) guidelines, Information Technology Infrastructure Library (ITIL) and incorporating real world experience. Our methodology includes performing initial discovery, performing gap analysis through reviewing and gathering data, on-site interviews and job shadowing and providing final assessment recommendations and roadmaps.
Throughout the process, we provide project management oversight with status reports to track progress. We deliver both a “quick hits” report providing recommendations with high impact that can be implemented at minimal cost or targeting critical areas of need (such as security). We provide a final assessment report and presentation to stakeholders to discuss recommendations, priorities and estimated costs to implement including a roadmap.