Joe Old
Service Delivery Manager

As a Service Delivery Manager, Joseph Old is responsible for Dewpoint's delivery and client relationships for the State of Michigan Department of Health and Human Services and the City of Grand Rapids. He is a Project Management Professional, Certified Agile Scrum Master, Information Technology Infrastructure Library Foundation and Six Sigma Green Belt Certified Program Manager.

As a Program Manager, he was responsible for Program Control Office (PCO) service delivery and executive level relationships for the State of Michigan. Joe brings over 25 years of IT experience supporting automotive and government clients and 18+ years of operational experience in project management. He received a bachelor’s degree in Automated Manufacturing from I.T.T. Technical Institute.