As we are coming out of the pandemic, every organization is facing a labor shortage. Finding qualified employees for many of the often-monotonous positions is especially difficult and once hired, employers face obstacles retaining the employee for the long-term. Implementing Robotic Process Automation (RPA) can help your organization fill those positions without hiring additional employees. RPA benefits include automating manual work, reducing errors and processing time, decreasing workloads for your current employees, increasing compliance, and freeing up your current employees to focus on high-value tasks.
If you are unsure of where to implement RPA, these critical areas are a good starting place for any organization:
- Procurement – RPA can automate most steps of this process by minimizing human touchpoints. These include contract management, category management, third-party risk management, and supplier relationship management.
- HR – RPA can automate the most straightforward, most repetitive administrative and clerical actions at the keystroke level including employee relations, training and development, recruiting and hiring, benefits and compensation, and HR generalist activities.
- Finance – Use RPA to identify changes in risk exposure and determine the causes. Approvals can be automated and detect breaches of such limits and recommend potential remedial actions. Also, to read through lengthy reports, contracts, and regulations to identify gaps in compliance and provide insight into closing them.
Furthermore, use RPA to bridge new digital services and legacy systems that do not have an API integration option. This allows a digital transaction to be completed end to end, which would not have been possible without some form of manual intervention.
Dewpoint can help you jump-start your RPA journey by identifying those monotonous, routine tasks for automation that will return the best value on your investment. We start with a pilot so your organization can realize the benefits of RPA without undertaking a massive change. To identify “low-hanging fruit,” Dewpoint uses the following criteria:
- Start with RPA use cases that are not too complex, that is, where the required information is simple to identify and access and where direct ROI is quickly delivered and measured.
- Avoid thinking RPA is the right tool for every unautomated activity by adopting a structured approach to automation that reviews processes and identifies a roadmap for process redesign, integration, and automation using the best available automation tool.
- Establish a business-outcome-focused vision with stakeholders from business operations and service delivery areas, human resources, and IT.
Contact Dewpoint today so we can assist your organization in filling those “Help Wanted” positions through implementing RPA.