Keep Your Competitive Edge With Better Technology
We’re here to help. We can perform a tailored-to-you IT evaluation and identify cost-effective recommendations to help you get the most out of your IT environment.
We’ll look at your infrastructure and identify savings from system upgrades or weaknesses in your IT network. We’ll also examine your security practices. This is especially critical, as more than 48% of manufacturers have experienced a cybersecurity incident. Finally, we’ll review potential areas for you to automate repeatable, manual processes, using robotic process automation (RPA), which will allow your staff to focus on higher-value work.
Are your onsite servers secure enough to protect your proprietary data? Is your network infrastructure fast and reliable enough to support your modern manufacturing business? If not, Dewpoint’s cost-effective managed services, along with our experienced professionals, tools, and processes, can help.
We also offer hosting in our Uptime Institute-certified Tier III data center built to withstand tornados and fires. If the power goes down, our data center has enough generators and fuel supply to run for almost a month with no decline in service.
The challenge: Our client was looking to modernize their IT infrastructure to keep pace with business growth. The company’s former managed service provider was not providing an innovative solution they needed to do this, and additionally, was slow to respond to issues and questions.
The solution: Dewpoint seamlessly transitioned services from the former IT provider to our managed services. We now provide our client with a stable, secure environment for service desk support; desktop support for Office 365; and data center, network, and security services. With Dewpoint’s sophisticated tools and enhanced reporting metrics, our client now has the data analytics and reliability the company needed to support continued business growth.
The challenge: Our client needed to transition from an “infrastructure-in-a-closet” scenario. Although the company regularly backed up their data, their facility had experienced power outages and incurred some water damage after a heavy rainstorm. They were concerned about similar future events impacting their business continuity.
The solution: Dewpoint now provides a full package of IT managed services for our client. The client’s data is housed in a secure, reliable, Tier III Uptime Institute-certified designed data center. Knowing that we’re continuously monitoring their IT infrastructure has given them peace of mind.
The challenge: Our client’s aging equipment necessitated a network switch upgrade, including replacing cabling. However, the company did not have enough staff to perform the work at the accelerated pace they needed. The company turned to Dewpoint for help.
The solution: Our team worked nights and weekends to refresh the network switches and organize the cabling. We also provided updated, detailed documentation of the configuration. We developed a five-phase, repeatable approach allowing Dewpoint to lessen the amount of time required to perform the refresh in several other plants throughout the U.S.
Looking for a vendor to take over your managed IT services? Want to transition from your current vendor for better support and reduced costs? Need assistance with a critical project to reduce technical debt? Whether your manufacturing company is small, midsized or in the Fortune 500, our consultants have the experience, skills, and expertise to support you. Learn more about Dewpoint services and how we can bring business and technology together for you.
Dewpoint is more than a supplier, they are an extension of our business and ensure a secure, robust and scalable IT environment to handle our strict needs and growth which our customers demand in today’s high-tech business environment.