Personalized Managed Service Provider
Let us Take Out the Guesswork and Cut Costs of Your IT Services
IT can be overwhelming and a high-risk point for any business or organization. At Dewpoint, we support your unique IT environment, delivering the availability and performance you expect, while saving you the headache of managing the inner workings of your organization’s technology. Work with a team that has your success at heart, with predictable monthly costs.
Average Call Time Response (Seconds)
%
Customer Satisfaction
Average Customer Tenure (Years)
Are you ready to find out how Dewpoint will make your IT personal?
Your Daily Operations, Simplified
Experience Hassle-Free IT Support & Infrastructure with Dewpoint
At Dewpoint, we believe in “Making IT Personal.” What does that mean for you? It means your success is at the core of every service we provide. Your staff is too busy to deal with the constant device failures, service tickets, and menial tasks that come with supporting IT infrastructure. You need a partner that will provide the full suite of IT services while supporting your ongoing efforts for the duration – so you can focus on your next big project.
Our Services
Full Infrastructure Solutions
Service Desk Support
Our team of IT Service Management experts will be your single point of contact for documenting and resolving end-user IT requests and incidents.
Onsite/Remote Desktop Support
Whether in person or remote, your staff will receive direct support from our professional staff to ensure you’re always up and running.
Office 365 Services
Maximize your Office 365 subscription and ease the daily maintenance burden of your staff. From subscription administration to backup support - our team has you covered.
Data Center Services
Either from your data center or our Michigan-based Tier III data center, we’ll design, implement, and manage your customized solution.
Network Services
Deliver critical voice, video, and data services. We specialize in designing, implementing, and managing the systems that fit you.
Security Services
Stay current with changes and stay ahead of cyber attacks. Our security services encompass firewall management, backup and restore services, and centrally managed antivirus support.
Case Studies
The City of Lansing made the decision to work with Dewpoint back in 2010. Since then, our partnership has grown. We have Dewpoint team members embedded in our department to provide infrastructure support, project management, and client services. They are key members of our IT team. The Dewpoint staff has the expertise that would be difficult to replicate, and the entire Dewpoint organization backstops them.
Christopher Mumby
Chief Information Officer - Lansing, MI
