Lower Costs. Enhance Patient Care.
Patient demands are evolving. Their expectations of higher value-based services are coupled with an increase in demand for healthcare services and rapid advances in medical innovation. These industry shifts require IT departments to keep pace, and your current IT environment or security processes or tools may be due for an upgrade.
Dewpoint has the certified consultants, processes, and technology expertise to assist. Our tailored healthcare solutions and cost-effective, scalable, and secure vendor products can help you meet these changing demands.
Today’s healthcare setting is all about cutting costs while enhancing patient care. Organizations that can adapt to these changes by using modern IT solutions are the ones that will survive and thrive.
Having the right technology will help you understand your current IT environment and identify areas of improvement. For example, we can use Robotic Process Automation to review and upgrade current manual or repeatable processes, freeing up your staff for higher-value work. We can implement Agile to shorten the cycle time from conception to implementation, so you can more quickly deliver solutions. And we can get you the right IT security, protecting you against IT system attacks and keeping your patient and employee data secure.
The challenge: Our client’s onsite technology environment was aging. It had become outdated and was unreliable. It had limited scalability and fragmented security, and the staff was stretched thin.
The solution: Dewpoint consolidated the computing into a central cloud hosting environment. We also added faster, more stable network connectivity; enhanced firewalls and security provisions; a centrally managed data center; and a new hosting center. As part of our proven transition process, Dewpoint’s experts worked alongside the client, ensuring a smooth migration to the new environment. This reliable, flexible, simplified, and secure solution allowed our client to improve both patient care and employee satisfaction.
The challenge: Our client wanted to focus on their core business and spend less time and resources on providing end user computer services. The client turned to Dewpoint to improve quality, timeliness, and efficiency for service desk, desk-side support, IT asset management and cross-functional services.
The solution: Dewpoint uses best practices and tools to provide positive end-user client satisfaction and adhere to service-level-agreement standards. Through holding regular meetings with the client, the partnership has continued to grow allowing for additional visibility into the current environment and recommendations for continual improvement. For example, when the client had to suddenly shift to a remote-work environment during the COVID-19 public health crisis, Dewpoint rapidly adjusted its managed services to support the transition, allowing our client to continue to receive positive user-experience metrics. In addition, Dewpoint’s qualified .NET developers provided thought leadership to supplement the client’s application development organization.
The challenge: During a new hospital build, our client needed to keep critical technology implementations on track.
The solution: Our client turned to Dewpoint to provide program management consulting services. We ensured these important technology initiatives were started, planned, executed, and delivered on time and within budget.
You need to focus on what you know best: delivering the highest-quality healthcare services. We can help you by doing what we do best: providing the right IT solution, at the right time and the right cost.
Our consultants apply their real-work experience, certifications, and industry knowledge to guide your IT journey and help you get the most return on your technology investment. Contact us if you want to save money, enhance patient satisfaction, and secure your IT environment.
Dewpoint is more than a supplier, they are an extension of our business and ensure a secure, robust and scalable IT environment to handle our strict needs and growth which our customers demand in today’s high-tech business environment.