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Partnering with IT Managed Services Providers for Long-Term Success

January 10, 2024

You Don’t Have to Do IT Alone

IT planning and strategy are essential for companies to stay competitive and thrive in today’s fast-paced business environment. However, managing IT systems and keeping up with new technology trends can be a daunting task. Even maintaining an IT staff can seem like a never-ending battle. According to DevSkiller, the tech industry turnover rate is 13.2%, higher than any other business sector1. This is where Commercial Managed Services Providers (MSPs) come in.

Collaborative IT Planning

Partnering with commercial MSPs can help businesses focus on their core competencies while leaving the IT management to the experts. MSPs can collaborate with client organizations to develop an IT strategy and technical roadmap that aligns with the client’s business goals and budget. This may take place during regular monthly, quarterly, or annual meetings. Commercial MSP experts can help identify areas where technology can enhance productivity and suggest improvements that can lead to increased efficiency and revenue.

Future-Proofing Technology Investments through MSP Partnerships

In today’s rapidly evolving digital landscape, it is vital to future-proof technology investments. Commercial MSPs can provide insights into new technologies and trends that may benefit the organization, ensuring that investments are well-informed and strategic. For organizations in the public sector, budgetary constraints are paramount, and MSPs can help to prioritize the investments that deliver the greatest return on investment. Depending on the agreement, MSPs may track the warranty and support status of in-scope devices and perform the replacement of devices as they reach end-of-life status, ensuring the organization’s infrastructure remains current.

Operational Efficiency and Productivity Enhancement

Organizations can benefit from enhanced operational efficiency and productivity by partnering with Commercial MSPs. Business Wire states that organizations adopting an MSP for the first time can see an increase in operational efficiency as high as 45-65%2. MSPs can manage IT systems and infrastructure remotely, ensuring that systems are running optimally. LogicMonitor’s 2023 IT Outage Impact Study found that 96% of organizations surveyed experienced at least one outage in the past three years. MSPs can proactively identify and mitigate issues before they become major problems, reducing downtime, and increasing productivity.

MSP Cybersecurity Offerings

The average cost of a data breach in the United States reached an all-time high of $9.48 million in 2023, according to IBM4. With the increasing cost and frequency of cyberattacks, businesses must take cybersecurity seriously. MSPs can provide comprehensive cybersecurity solutions that protect the organization’s data, networks, and systems from cyber threats. According to Huntress, 61% of mid-sized businesses lack dedicated cybersecurity experts. MSPs can provide the necessary expertise and tools to safeguard the business against cyber threats. They will roll out important patches and updates to in-scope devices and infrastructure to ensure critical security.

The Right MSP Partner

Are you ready to spend more time focusing on your business instead of keeping the lights on? Don’t let IT management be a daunting task. Partner with Dewpoint Managed Services and make technology an enabler to growing your business. Contact our experts today to see how we can Make IT Personal for you.

Dewpoint, an award-winning, Michigan-based technology firm, has been helping businesses prepare for, stay ahead of, and respond to IT challenges for over 26 years. From IT security to infrastructure management to automation, cloud migration, and beyond, Dewpoint has long been a trusted technology resource for businesses.


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