Have you heard the buzz around Robotic Process Automation (RPA) and wondered if it is a fit for your business? Let’s start with what RPA is and is not. Basically, RPA is a collection of tools and technologies used to automate business processes. Examples include daily, repetitive tasks to keep a business running such as invoicing, payroll, application processing, and manual data entry. RPA done well will reduce effort and improve error rates. RPA is not a “no code” solution, but rather a “low code” solution. Anyone who can write complex formulas in a spreadsheet can get started. For successful enterprise implementations, RPA requires trained developers, business analysts who specialize in process optimization, and governance, including technical reviews to measure early success and to develop common approaches.
Implementing RPA allows your staff to focus on customers, revenue generating activities, and more complex problem solving, increasing productivity, and improving job satisfaction. RPA can take the tedium out of many jobs. Robots can be scaled to handle more load without hiring more resources resulting in lower labor costs as your business grows. It can also extend the life of existing systems by wrapping them in robots to automate data entry and to provide lower effort system to system integrations.
To fully realize the benefits of RPA requires a partner who understands both business process reengineering and the appropriate technology to automate processes. Dewpoint is a vendor agnostic solutions provider with trained business analysts, project managers and developers to evaluate and implement RPA. Contact us today to find out if RPA is the solution you need.