Robotic Process Automation (RPA)
Tomorrow’s Technology Solving Today’s Problems
What is RPA?
RPA is a collection of tools and technologies used to automate business processes. RPA is not a “no code” solution, but rather a “low code” solution. Anyone who can write complex formulas in a spreadsheet can get started with RPA.
RPA can help you automate repetitive manual processes resulting in lower error rates, reduced labor costs and less manual intervention while freeing up staff to perform higher value tasks, driving process improvement and better customer experiences.
Five most commonly automated process types driving the most benefits
Synchronizing work streams, alerting people of upcoming tasks, and coordinating multiple schedules are often some of the most expensive workflows many organizations need to manage. These are great opportunities for RPA because they rely heavily on consistent rules such as the timing of a process and what individuals need to be notified.
Many businesses are required to manually process forms and forms data using standard business rules. RPA is ideal for applying standard business rules. RPA tools can also leverage AI capabilities such as optical character and image recognition. Automation can perform these tasks much faster and more consistently than humans.
Repeated Data Entry
Many businesses are forced to enter the same data in multiple systems, introducing tedium and errors between systems. Reconciling differences between systems can consume an enormous amount of time. RPA is ideal for moving data accurately and painlessly between systems.
Onboarding and Provisioning
When a new employee or team member joins an organization or changes roles, there are often several manual processes that need to run such as HR and benefits, assigning roles and permissions in systems, opening tickets for managers, help desk, and security personnel, etc. RPA is ideal for ensuring all these steps are performed correctly and immediately.
Compliance processes confirm data in systems or documents adhere to established policies, records or guidelines and flags any deviations. These are common across many functions in organizations and are especially prevalent in HR, IT, and compliance & audit functions. When rules are clear and repeatable, RPA can ensure compliance becomes automatic.
How Can Dewpoint Help?
From performing analysis of your current business processes to implementing RPA, Dewpoint has the trained business analysts and developers who specialize in process optimization and governance, including technical reviews to develop common approaches and measure early success. We can help you maximize the return on your RPA investment.