10 Things You Need to Know to Better Manage Your Backup Environment Part 2: Virtualized Environments

April 7, 2015

In the first part of this blog, we covered five best practices for data backup and recovery. To learn about simple, but important, backup environment management, read the 10 Things You Need to Know to Better Manage Your Backup Environment: Part 1.


In part 2, we will discuss data backup and management that applies specifically to companies that use virtual backup appliances or software. Here are 5 things you need to know better manage your virtual backup environment:

6) To get the most effective use out of your data backup system, you must be familiar with all the recovery features it has to offer.  The features included in virtual backup appliances, such as snapshots, deduplication technology, and virtual machine backups, are there to enhance data protection and efficiency. Consult with your vendor if you encounter a tool or function in your backup appliance that you are unfamiliar with. You should also regularly inquire about system upgrades and any new recovery features that could simplify the backup and recovery process for your company.   

7) De-duplication technology is essential to every company’s data backup process, especially when it comes to managing big data.  It is a method of reducing physical data storage by removing duplicate data, thus sufficiently managing data growth, increasing efficiency of storage and backup, and reducing the overall cost of storage. This technology comes standard in most virtual data appliances, making it more accessible and affordable than ever before. If your company is not already utilizing data de-duplication in your backup and recovery process, now is the time to consult a vendor that offers it as feature within their appliance.

8)  Whenever your backup environment experiences an application error, it is critical that you address the problem right away. Backup application errors have the potential to significantly slow down your backup process or even corrupt your entire company database. If you are experiencing recurring system and storage failures within your backup environment, keep a log with the date and description of every error you encounter. You should also document how the problem was resolved for future reference.   

9) Backup appliances and software systems are not immune to error, which is why you should know what kind of customer support is available through your vendor. Determine if they offer phone support, customer-service-by-phone availability, and who will be assisting you when you call their help line. It is also helpful to know if the vendor offers a Frequently Asked Questions page, helpful articles, and a troubleshooting index on their website in case something goes wrong when customer service is unavailable by phone.

10) It is important to plan for your future storage needs ahead of time, so that you can come up with an easy and cost-effective approach to expanding your backup environment. Calculate your current storage availability and multiply it by your growth goals to determine how much additional storage you could potentially need.  Before spending money on additional hardware to support all that new data, find out if your backup appliance is scalable.  Scalability makes it easy for businesses to buy more storage capacity on demand as their need increases, while still managing their backup environment as a single entity.

Better management of your virtual backup environment will not only ensure that your data is safe and secure, but will deliver the highest return for your business. If you are not satisfied with your current virtual backup appliance, take part in evaluations and demos to see which program or software offers the tools that best fits the needs of your company. Look for growing list of features that could make your virtualization backup environment more intelligent and flexible.

Contact Dewpoint today to schedule your complimentary Backup & Recovery Health Check for your Symantec NetBackup environment.  

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